United Begins Nonstop Singapore Service, Unveils New Business Class

Change is in the air at United Airlines as the Star Alliance member looks to better compete against domestic and international carriers. The airline became the first to reconnect the USA with Southeast Asia nonstop in over 2 years with the inauguration of new Singapore – San Francisco flights and has unveiled its next-generation business class offering, United Polaris.

The World’s Longest Dreamliner Flight

At 16 hours and 20 minutes, the westbound service from San Francisco to Singapore will be the longest Dreamliner service in the world and the longest route for any US-based airline. The eastbound flight will be slightly shorter at 15 hours and 30 minutes.

The direct route saves travellers up to 4 hours each way compared to United’s previous service via Tokyo (Narita), which will be discontinued. Flight timings will also be more favourable for business travellers, giving a full day ahead after arrival at each end of the route.

Flight UA 001 departs San Francisco International Airport at 2325 hrs to touch down in Singapore at 0645 hrs two days later after flying across the International Date Line. The return flight, UA 002, is wheels up from Changi International Airport at 0845 hrs and arrives back at San Francisco International Airport at 0915 hrs. United will fly a 2-class Boeing 787-9 capable of accommodating 252 passengers on the route, promising a higher level of comfort over the previous Boeing 777-200ERs.

Singapore joins the ancient Chinese capital of Xian to be served from United’s San Francisco hub as part of efforts to grow across the Pacific. Next month, the airline will continue its expansion with the launch of direct service to Auckland and Hangzhou.

BusinessFirst to Polaris

This December, United will also upgrade its international business class offerings, which will be branded United Polaris and feature a new seat, enhanced onboard service and a new lounge concept on the ground.

Coinciding with the introduction of the Boeing 777-300ER, the airline will debut a brand new, custom-designed international business class seat in partnership with Acumen Design Associates and Priestman Goode that will also be fitted to its B787-10s and Airbus A350-1000s. Crafted as individual, forward-facing pods, each will offer passengers direct aisle access and transform into 180-degree flat beds, together with standard business-friendly amenities such as power outlets, USB charging ports, reading lights, noise-cancelling headphones and a premium amenity kit filled with Cowshed products.

Complementing the new seat are planned improvements to the inflight service, with all United Polaris passengers served a pre-departure beverage with gourmet chocolate and regional-influenced menus developed as part of the airline’s partnership with The Trotter Project. Long-haul flights will also offer mid-flight snacks, while made-to-order ice cream sundaes and a fully-stocked dessert cart will be available to passengers.

On the ground, a new lounge concept will open at Chicago O’Hare International Airport featuring custom-designed solo pods, private daybeds, shower facilities and restaurant-style sit-down dining. The concept will be progressively rolled out to United hubs in Houston, Los Angeles, New York (Newark), San Francisco, Washington (Dulles) and internationally in Hong Kong, London (Heathrow) and Tokyo (Narita).

For more information, visit www.united.com.

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