Mira Moon Hong Kong

Prologue

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Over the 5 years, Hong Kong’s Miramar Group has created a name for itself in the hospitality scene with The Mira Hong Kong, blending stylish design and lifestyle technology. Having stayed there on our previous visit (click here to read our review), we were very excited when the company announced the addition of the Mira Moon Hong Kong in 2013.

 

Inspired by the Moon Festival in Chinese mythology, the 91-room boutique hotel presents a refreshing reinterpretation of chinoiserie traditions under the creative direction of Dutch design guru Marcel Wanders in cooperation with the Philippe Starck-founded house of yoo. Join us as we discover more during our recent stay at the hotel.

 

Location / Accessibility

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Situated at the corner of Jaffe Road and Marsh Road, Mira Moon Hong Kong is located midway between the districts of Wan Chai and Causeway Bay and enjoys convenient transportation connections to the rest of Hong Kong island. The efficient Mass Transit Rail (MTR) is a short 5 minute walk away and connects to the Airport Express, while the ubiquitous double-decker “ding-ding” trams are 2 blocks behind on Henessey Road. To reach Kowloon across Victoria Harbour, the iconic Star Ferry can be boarded at the nearby pier in the shadow of the turtle-shaped Hong Kong Convention and Exhibition Centre.

 

Arrival Experience

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The first impression about Mira Moon Hong Kong that strikes us as our taxi approaches is how understated the hotel’s exterior looks – a bronze-coloured building that can double as a residential or commercial tower, with the Design Hotels logo giving a hint of what lies within. Walking through the glass doors, the Chinoiserie design DNA reveals itself via a giant Chinese lantern hanging above a small counter and elaborate wood lattice wall panels, complemented by a pair of bright red Tulip chairs.

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We were directed to the main lobby on level 5 to complete the check-in formalities. As the helpful staff proceeded to verify our documents and issue keycards, we use the chance to take in the quirky artistic elements. Mirrors help the otherwise compact area appear more spacious, with the floor-to-ceiling windows allowing natural light in. Rabbits feature prominently throughout the property, as evidenced by a trio flying above the reception desk.

 

Guestrooms

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With just 4 rooms on each floor, the hotel had an intimate and private feel. Our New Moon Studio room on the 11th floor was footsteps away from the elevator, its entrance illuminated by the faux moon artwork at the end of the hallway.

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The room was compact like most accommodations in Hong Kong, with the plush Queen-sized bed (which we found to be slightly lacking in firmness) taking centerstage against the large floor-to-ceiling window that let in the first rays of the sun each morning to gently rouse us from slumber. Featuring a peony motif day curtain and lacquer Chinese stools replacing the traditional bedside table, the oriental interior design is juxtaposed against the western-style headboard in a striking red colour and the black workdesk beneath the flatscreen television.

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While we were very pleased with the living and sleeping areas of the room, we had mixed feelings about the bathroom. Separated by a wooden sliding door, this was a wheelchair-friendly space with grab bars, level flooring and room to maneuver. We like the rainforest shower stall with its elaborate mosaic wall, stylishly-packaged amenities and good water pressure, but were disappointed to find that the standalone bathtub found in the higher room categories was not present and the washbasin to be too small for practical use. The beautiful design was also let down by a water-stained shower head and the drainage cover left open.

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Housekeeping lapses aside, a plus point for the room is its extensive array of technology. Besides the usual desk-level electrical and USB connectivity ports, every room in Mira Moon Hong Kong is furnished with an Apple iPad Mini tablet that doubles as a room controller and guest service station, as well as a Samsung smartphone in partnership with service provider Handy. We found this to be very convenient when outside the hotel, with the device providing IDD calls to 20 countries, unlimited mobile internet access and acting as a mobile concierge guide.

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Another great plus point was the in-room minibar, where all non-alcoholic beverages were complimentary and replenished daily. In addition to a hot water kettle, every room also has a Nespresso coffee machine with 4 coffee capsules and bottled water as standard.

 

Dining

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Included in our rate was breakfast at the hotel’s Supergiant Tapas & Cocktail Bar, comprising a continental buffet spread of breads, cereals, yogurt and cold cuts by the bar counter, as well as eggs made-to-order. We tried the tasty caviar-topped scrambled eggs and eggs benedict, which were served amidst the whimsical decor of white sculptures and black chandeliers.

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Food quality was good, but we found service levels here to be inconsistent. While some staff members were attentive and friendly, we found others to be lacking in warmth which let down the otherwise winning hard product.

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One floor above on the lobby level is The Champagne Bar, offering premier champagne from the stunning rock crystal bar.

 

Facilities

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Considering it only has 91 rooms, the gymnasium at Mira Moon Hong Kong is very well-equipped with state-of-the-art cardio and weight training equipment. We were also pleasantly surprised to find a TRX suspension trainer, which is not commonly available in most hotels.

 

Service / Staff

We found the staff at Mira Moon Hong Kong to be pleasant and polite, performing their duties with a level of efficiency that the city is known for. However, we felt the overall service to be average at best, generally lacking a sense of warmth and enthusiasm (with the exception of select individuals) which proved to be a weak link for the hotel.

 

Verdict

All things considered, Mira Moon Hong Kong is a decent and interesting choice when staying in Hong Kong. The property stands out with its aesthetic design and excellent location in the heart of one of the world’s premier shopping districts, but has room for improvement on its soft product to remain relevant in the city’s vibrant hospitality landscape.

 

Mira Moon Hong Kong

388 Jaffe Road,

Causeway Bay, Hong Kong Island

Hong Kong SAR

+852 2643 8888

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