Sheraton Taipei Hotel

Prologue

Exuding oriental charm and understated luxury, the Sheraton Taipei Hotel has been serving the needs of business and leisure travellers to the city for more than 2 decades, gaining a reputation for quality service over the years. We visit this stalwart of Taipei’s hospitality scene, one of 5 properties in the city under industry giant Starwood Hotels & Resorts.

 

Location / Accessibility

Sited along the main throughfare of Zhongxiao East Road, the hotel’s location gives guests easy access to Taipei’s commercial, entertainment and transportation hubs. A direct bus connection with Taoyuan International Airport ensures a hassle-free (and inexpensive) means of getting to the hotel.

 

The Mass Rapid Transit Shandao Temple Station adjacent to the hotel is highly convenient for getting around the city, while taxis are always available in the driveway. The Taipei Main Station from where long-distance buses and trains (including the Taiwan High Speed Rail) operate to other parts of Taiwan is a short 10-minute walk away.

 

Arrival Experience

      

Entering the lobby, the first impression that struck us was the abundance of space and natural lighting creating a very welcoming space. There were plenty of areas to rest or wait, with comfortable loungers and seating throughout the lobby.

 

We were quickly greeted and ushered to the reception desk, where the polite front desk agent checked us in efficiently. Our last-minute request for a rollaway was also promptly comfirmed and arranged with no fuss at all.

 

Guestrooms

We were allocated a room on a higher floor of the hotel’s east wing, accessible via glass elevators. While the large atrium is reminiscent of 1980s design, it provided for an airiness one would associate with a resort rather than a business hotel.

Our Deluxe Twin guestroom was clean and spacious, with adequate space to move around despite the addition of a rollaway. Sheraton’s signature Sweet Sleeper Bed provided good support, although the pillows could be firmer.

       

We loved the bathroom, which was tastefully fitted out with grey marble and the Chinese art motif lended an air of elegance. Good quality bath products accompanied the separate bathtub and walk-in shower, which provided strong water pressure despite it not being a rainforest shower.

In-room technology is where the Sheraton Taipei Hotel needs some improvement on. Wireless and wired internet access were available, but only as a chargeable option. While the LCD television was of a good size and we found the interactive feature useful, it was let down by poor reception for several channels and the lack of an iPod docking station.

 

Dining

      

Sheraton Taipei Hotel’s all-day dining restaurant, Kitchen 12, offers a good breakfast spread with 3 buffet lines. A wide selection of Asian and international dishes were available, with the quality of food good although our egg omelette was a little thin. Being at the base of the large atrium and the subtle decor provided for a nice ambiance to have a breakfast meeting or quick meal without feeling overcrowded.

Our evenings were spent at The Lounge, where the soft lighting and live music entertainment made for a relaxing ambiance to enjoy a variety of alcoholic and non-alcoholic beverages. An a la carte food menu makes this a good alternate venue to in-room dining for a late supper.

 

7 other food & beverage outlets at the hotel, including Antoine Room, Momoyama, Pizza Pub, SukhothaiThe Deli, The Dragon and The Guest House, offer varied cuisines. 

 

Facilities

Located on the top floor of the hotel, the Sheraton Taipei Club offers outstanding recreational facilities for guests, including an aerobics studio, Sheraton Fitness gymnasium, squash court and outdoor swimming pool. A shopping arcade in the basement houses specialty shops retailing oriental items.

Our favorite facility during the stay was the Link@Sheraton experienced with Microsoft, where we were able to stay connected with the complimentary internet access and wide selection of newspapers and magazines.

 

Service / Staff

Top marks for the hotel’s staff, who were all professional, proud to serve and the main reason we will return to stay. The genuine friendliness displayed by every staff member we came in contact with is highly commendable and made us feel absolutely at home.

 

Verdict

Sheraton Taipei Hotel richly deserves the stellar reputation it enjoys with business and leisure travellers. Despite some hardware shortcomings, it excels in its service delivery and competitive pricing against some of Taipei’s newer accommodation options makes it excellent value for money.

 

Sheraton Taipei Hotel

12 Zhongxiao East Road Section 1,

Zhongzheng District, Taipei City, Taiwan

+886 2 2321 5511

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: